Acceptable Use Policy
Last updated: April 10, 2026
This Acceptable Use Policy (“AUP”) accompanies the Nunchux AI Customer Agreement (“Agreement”) and applies to Customer’s access to and use of the Services and Customer’s creation and use of Fine-Tuned Models. Capitalized terms not defined in this AUP have the meanings set forth in the Agreement.
1. General Requirements
Customer must:
- Comply with the Agreement, this AUP, and all applicable laws and regulations (including export control and sanctions privacy, publicity, intellectual property, consumer protection, and other laws applicable to Customer’s use of the Services and Outputs).
- Obtain and maintain all rights, permissions, licenses, and consents required to provide Customer Data to the Services and to otherwise use Customer Data and Outputs, including any rights required for images, audio, video, voice, likeness, biometric information, and other personal data.
- Independently evaluate Outputs for accuracy, appropriateness, and legal compliance prior to use or distribution.
2. Platform Integrity and Technical Misuse
Customer may not (and may not permit any third party to):
- Transmit malware, or interfere with the integrity, security, or performance of the Services (including denial‑of‑service, excessive or abusive API calls, scraping, abusive automation, or disruptive traffic patterns).
- Conduct or facilitate unauthorized security testing, scanning, or probing of the Services or attempt to bypass or circumvent rate limits, access controls, monitoring, content filters, or safety or security mitigations.
- Use the Services or Outputs to discover, extract, reconstruct, or infer source code, model weights, training data, confidential prompts, or other underlying components of the Services, except to the extent expressly permitted by the Agreement or an applicable third-party license.
3. Prohibited Content and Harmful Activity
Customer may not use the Services for any activity that:
- Is illegal, promotes or facilitates illegal activity, or infringes thirdparty rights (including intellectual property or confidentiality obligations).
- Threatens, incites, promotes, or actively encourages violence, terrorism, or physical harm to persons, animals, or property.
- Promotes or facilitates suicide, selfharm, or disordered eating, or provides instructions intended to enable selfharm.
- Harasses, bullies, humiliates, stalks, doxxes, or unlawfully discriminates against individuals or groups, including hatebased violence or hateful conduct.
- Produces sexual violence, nonconsensual sexual content (including non-consensual intimate imagery), pornography, or content intended for sexual gratification.
- Creates deceptive, manipulative, or exploitative content directed at vulnerable individuals in a way that is unlawful or likely to cause harm.
- Facilitates violent wrongdoing, evasion of law enforcement, or the planning or execution of dangerous criminal activity.
4. Child Safety
The Services must never be used to exploit, endanger, or sexualize anyone under 18 years of age. We report any suspected child sexual abuse material and child endangerment to the relevant authorities. Prohibited uses include:
- Any child sexual abuse material (CSAM), whether or not any portion is AI‑generated.
- Grooming, solicitation, or sexualization of minors.
- Generating or distributing age‑inappropriate sexual, violent, or self‑harm content directed at or designed for minors.
- Dangerous challenges intended for minors or encouragement of unhealthy dieting or exercise behaviors to minors.
5. Fraud and Deceptive Activities
Customer may not use the Services to:
- Generate or facilitate scams, phishing, fraud, social engineering, or malware distribution.
- Generate or distribute spam (including unsolicited bulk communications) or deceptive advertising.
- Impersonate a person or organization in a deceptive manner, or misrepresent AI‑generated content as human‑generated where such deception is intended.
- Generate or distribute deceptive or manipulated media, including synthetic or edited image, audio, or video content, in a manner that is fraudulent, defamatory, or likely to mislead others about a real person, event, or source, including by using any person’s likeness, voice, or identity without necessary rights and consents.
- Engage in coordinated inauthentic behavior or disinformation campaigns, including deceptive election interference or voter targeting.
- Generate deceptive or misleading reviews, testimonials, or endorsements.
6. Weapons and Dangerous Materials
Customer may not use the Services to develop, procure, design, manufacture, modify, market, distribute, or provide instructions for the use of weapons or dangerous materials.
This includes conventional weapons as well as biological, chemical, radiological, and nuclear (CBRN/CBRNE) weapons, high‑yield explosives, and other systems designed to cause harm or loss of human life.
7. Privacy
Customer may not:
- Aggregate, monitor, profile, or distribute individuals’ private or sensitive information without authorization.
- Create or expand facial recognition or other biometric information databases.
- Use real‑time remote biometric identification in public spaces where prohibited by law.
- Use someone’s likeness, voice, biometric data, or other personal attributes, including to generate photorealistic or voice-cloned content, without all rights, permissions, and consents required by applicable law or third-party rights.
- Infer or facilitate the inference of sensitive traits, identity, or personal characteristics from biometric, personal, or other sensitive data in a manner prohibited by applicable law. Use the Services for surveillance, tracking, or monitoring of individuals in a manner prohibited by applicable law.
- Generate, publish, or distribute non-public personal information or highly sensitive depictions, recordings, or likeness-based content about any individual without authorization.
8. High‑Risk Decisions and Regulated Advice
Customer may not use the Services as the sole basis for making or automating high stakes decisions in sensitive areas without meaningful human review and appropriate safeguards. Sensitive areas include, without limitation: education, employment, housing, credit/financial services, insurance, legal services, medical/health decisions, essential government services, critical infrastructure, and law enforcement contexts.
If Customer uses the Services to support licensed professional advice (e.g., legal, medical, or financial) or consumer‑facing recommendations, Customer must implement appropriate safeguards, which may include:
- Involvement and review by qualified licensed professionals where required.
- Validation of Outputs for accuracy and appropriateness before dissemination.
- Clear disclosures to End Users that AI systems are used and, where applicable, that users are interacting with an AI system rather than a human.
- Mechanisms to escalate to human support for critical, urgent, or safety‑related issues.
9. Reporting Misuse and Security Incidents
Report suspected misuse, prohibited content, or security incidents to: [email protected].
10. Enforcement
Nunchux may monitor for misuse of the Services and may take actions including warnings, required mitigations, rate limiting, content blocking, suspension, termination, or referral to authorities where required by law.
Nunchux may suspend access to the Services or Customer’s account immediately if it reasonably determines Customer’s use could adversely impact Nunchux systems, the Services, other customers, or could subject Nunchux or third parties to liability, is fraudulent, violates payment obligations, or otherwise violates this AUP or otherwise poses a safety or security risk. Customer may appeal any such suspensions by providing notice to Nunchux in accordance with the “Notices” section of the Agreement.
Nunchux may preserve, review, and disclose relevant information where required by law or where reasonably necessary to investigate suspected misuse, enforce this AUP or the Agreement, protect the Services, or respond to claims involving safety, security, fraud, or third-party rights.
11. Changes to This AUP
Nunchux may update this AUP from time to time by posting a revised version online and updating the “Last Updated” date. Material changes will become effective as provided in the Agreement.
To report misuse or security incidents, email [email protected]. For questions about this AUP or our legal terms, email [email protected].